We have you covered
With CaraCo’s award winning after sales service and our comprehensive warranty,
including a limited lifetime warranty on basement waterproofing and a Tarion 7 Year
New Home Warranty, you can see why more families are coming home to CaraCo.

How To Report A Deficiency

CaraCo home owners have the opportunity to fill out a 30 day, a one year and a two year form to report any deficiencies in their new home. When the forms are filled out, submitted and received we will then contact you regarding the deficiencies and inform you if a service appointment is going to be scheduled. All service requests must be submitted in writing. Please visit our Problem Solution Centre to download the Tarion Warranty forms.

Deficiency Resolution Policy & Emergency Telephone Numbers

Home Maintenance

Regular Maintenance is the Key
Inspecting your home on a regular basis and following good maintenance practices are the best way to protect your investment in your home. Whether you take care of a few tasks at a time or several all at once, it is important to get into the habit of doing them. Establish a routine for yourself, and you will find the work is easy to accomplish and not very time-consuming. A regular schedule of seasonal maintenance can put a stop to the most common — and costly — problems, before they occur.

For further information regarding your home and home owner maintenance please visit the CMHC Web Site
(Canadian Mortgage And Housing Corporation)

Download A Helpful Home Owners Seasonal Check List

Frequently Asked Questions

If you have a general inquiry about your new home, please visit our Frequently Asked Questions page.

Here you will find answers to questions like

• When will I get my grass?
• When will my driveway be paved?
• How do I report deficiencies?
• What is your standard paint colour?
• Where do I get my mail?