It is the homeowner's obligation to determine the item for service and submit
it to CaraCo in writing.
We have you covered
With CaraCo’s award winning after sales service and our comprehensive warranty,
including
a limited lifetime warranty
on basement waterproofing and a Tarion 7 Year
New Home
Warranty, you can see why more families are coming home to CaraCo.
If you have a general inquiry about your new home, please visit our Frequently Asked Questions page.
Here you will find answers to questions like
- When will my driveway be paved?
- How do I report deficiencies?
- Where do I get my mail?
CaraCo home owners should fill out a 30 day, a one year and a two year forms
to report
any deficiencies
in their
new home. When the forms are filled out, submitted and received
we will then contact you regarding
the deficiencies and inform you if a service appointment
is going to be scheduled. All service requests must
be submitted in writing. Please visit
our Problem Solution Centre to download forms.
If you are looking to purchase
a home and would like more information on financing please visit
our Financing Information page.
Complaint / Deficiency Resolution Policy
& Emergency Telephone Numbers